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Terms & Conditions

Welcome to Tambulya.com. Tambulya.com provides their services to you subject to the terms and conditions given hereunder. If you visit us at Tambulya.com, you accept these terms and conditions. Please read them carefully. You are also advised to regularly check for any amendments or updates to the terms and conditions from time to time. Tambulya.com may add to or change or update these Terms and conditions from time to time entirely at its own discretion. You are responsible for checking these Terms and conditions periodically to remain in compliance with these terms. These terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order placed or service provided by Tambulya.com. By using the shopping services of tambulya.com you agree to be bound by these terms and conditions. All products/services and information displayed on tambulya.com constitute an "invitation to offer". Your order for purchase constitutes your "offer" which shall be subject to the terms and conditions as listed below. Tambulya.com reserves the right to accept or reject your offer.


"Agreement" means the Terms and Conditions (T&C) contained herein along with the Privacy Policy and Terms of Use including other T&C at other portals of tambulya.com under the bharatmatrimony brand name. It will also include references to this Agreement as and when amended, notated, supplemented, varied or replaced.

"Site" means the tambulya online shopping platform owned and operated by Bharatmatrimony, which provides a venue to the users of bharatmatrimony.com to buy the products listed / displayed at matriminygifts shopping by the Seller.

"Vendor" shall mean the person or any legal entity who offers for sale, sells, puts for auction the products on the tambulya.com / website.

"User" means and includes any Customer / Buyer / You (the person or any legal entity) who accept the offer for sale of the Vendor / Seller products, through tambulya.com by placing its order on this Site.

"Product/s" connotes the goods, services promoted / displayed on the Site and offered for any use / sale.

Online Shopping

The user hereby agrees, understands and acknowledges that Tambulya.com is an online shopping platform, a venue enabling the users to buy any product listed on Tambulya. Tambulya.com only acts as a facilitator for such sale and all commercial / contractual terms which are offered and agreed to between buyers and sellers alone. The commercial / contractual terms include without limitation price, shipping costs, date, period, mode of delivery, warranties related to products and services including after sales services related to products and services, etc., over which the seller has complete control and the same may be subject to change.

The agreement between you and Tambulya is subject to the following terms and conditions:-

The user is obligated to complete a transaction if the user indicates his/hers acceptance to purchase any product or service offered on the site. Users shall prohibit from indicating its acceptance to purchase products and services where it does not intend to complete such transactions.

There could be a variation in design, weight, dimensions and color as all products are handmade.

Tambulya.com is neither responsible for any non-performance or breach of any contract entered into between Users nor make any representation or Warranty as to the attributes (such as quality, worth, marketability, etc.) of the products or services proposed to be sold or offered to be sold by the seller or purchased by the buyer, on the Website.

Any order placed for a product that is listed at an incorrect price may be cancelled. This shall be regardless of whether the order has been confirmed and/or payment levied. In the event the payment has been processed, the same shall be credited to your account and duly notified to you by email.

Tambulya.com does not at any point of time during any transaction between buyer and seller on Website come into or takes possession of the product(s) or service(s) offered by seller nor does it at any point gain title to or have any rights or claims over the products or services offered by seller to buyer. Tambulya.com shall not and is not required to mediate or resolve any dispute or disagreement between the user and the vendor.

In any credit card transactions, the user must use his/her own credit card. Tambulya.com will not be liable for any credit card fraud.

Matimonygifts.com is not responsible for non-delivery, unsatisfactory or delayed performance of services or damages or delays as a result of items which are out of stock, back ordered or otherwise unavailable.

Any request for cancellations of orders once duly placed on the site, shall not be entertained. All the items displayed and offered are only for a restricted time and only for the available supply. It is the sole responsibility of the Vendor to dispatch the Product to the User (depending on the Product or Offer Price). In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address) any extra cost towards re-delivery shall be claimed from the User placing the order.

Shipment/delivery time of order processing starts from the day of receipt of the payment/COD (Cash on Delivery) confirmed against the order placed with Tambulya.com. The Shipment /Delivery time is an approximate time mentioned by the vendor against each product. Tambulya shall not be liable for any delay / non-delivery of purchased goods by the Vendors, flood, fire, wars, acts of God or any cause that is beyond the control of Tambulya.

Tambulya.com acts only as a facilitator between the Buyers and the Vendors through online web store and shall in no way be responsible for any quality of product, replacement, damages, additional cost, losses, expenses and/or taxes incurred by Users qua the products. In no event shall Tambulya, its directors, officials, representatives and employees are liable for any damages relating to products sold through its various platforms.

The User hereby agrees to use the services provided by Tambulya.com, its affiliates, consultants and contracted companies, for lawful purposes only.

The onus is on the user to provide authentic and true information during the registration. If upon confirmation, such User’s details are found not to be true (wholly or partly), Tambulya.com has the right in its sole discretion to reject the registration and debar the User from using the Services available at this website, and / or other affiliated websites without prior intimation whatsoever.

Tambulya will not be responsible for any damage suffered by users from use of the services on this site. This without limitation includes loss of revenue/data resulting from delays, non-deliveries, missed deliveries, or service interruptions as may occur because of any act / omission of the Vendor. This disclaimer of liability also applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence, or under any other cause of action.

Partial delivery of product needs to be reported within days of receipt of the product.

Cancellation, on user’s request, may not be allowed, subject to the specific terms and conditions applicable to the type of product or service purchased.

All order/sub orders cancelled will be refunded as per the payment mode selected by customer except for COD/Cheque paymode, where refund shall be processed via Payorder/Demand-draft.

Delivery of orders would be done address specific not person specific.

For reported defects on products with manufacturer's warranty the customer needs to contact the relevant service center of the manufacturer, respectively. Tambulya.com shall not be held responsible for any refund claim in such a case from the customer.

Custom Duty Charges may be levied on some products displayed on the site. These charges shall are not refundable and shall be borne by the customer. In the event of cancellation of the order the Custom Duty Charges levied shall not be refunded.


Tambulya.com does not warrant that the functions contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the servers that make it available are free of viruses or other harmful components, but shall endeavor to ensure user fullest satisfaction. The user hereby accepts and acknowledges that Tambulya.com is merely a facilitator and not a vendor.

Tambulya.com shall not be made liable for any claims against lack or deficiency of services; non-fulfillment or unsatisfactory fulfillment of products and services purchased by user from the third party. Thus, Tambulya.com shall not have any liability whatsoever for any aspect of the arrangements between the users of the site as regards the standards of products and services. In no event shall Tambulya.com be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the products and services; (b) the cost of procurement of substitute products and services; (c) unauthorized access to or alteration of the user's transmissions or data; (d) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the website.

Tambulya.com shall not be held responsible for non-availability of the website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond the company’s control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data


Use of this site is subject to our Privacy policy. Tambulya.com will not intentionally monitor or disclose any private messages or address information unless required by law, regulation or court order. The user hereby agrees to respect the privacy and confidentiality of others.

Matrimony.com reserves the right to change or update these policies at any time upon reasonable notice, effective immediately upon posting to this site.


To avail of and use the Services, the user will have to register with Tambulya.com. As a part of registration process the user agrees to provide Tambulya.com current, complete, and accurate registration information (the "Registration Data") as prompted to do by the Service and to maintain and update this information as required to keep it current, complete and accurate.

If the user provides any information that is untrue, inaccurate not current or incomplete or Tambulya.com has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete then Tambulya.com has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to Tambulya.com.

The user shall be solely responsible for maintaining the confidentiality of the password. The user has to intimate Tambulya.com within days of any known or suspected unauthorized use of the account or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of the users password.

Termination / Suspension

Tambulya.com reserves its right to refuse service, restrict, suspend, terminate the users account; (Terminate this Agreement; Terminate or suspend your access to the Web Sites; Move, or remove any product or service that is available on or through the Services; Deactivate or delete your accounts and all related information and files in your account; Establish general practices and limits concerning use of this Site) at any time, in its sole discretion with or without cause, and with or without any prior notice for any violation of the Terms and conditions. Upon such termination or suspension, the user ceases to have any right forthwith to use Tambulya.com. Once the User's registration or the Services are terminated, cancelled or suspended, any data that the User has stored on the Website may not be retrieved later

The User agrees that Tambulya.com may under certain circumstances and without prior notice, immediately terminate the User's user ID and access to the Website/Services. The causes for termination of account may include, but shall not be limited to requests by enforcement or government agencies, etc


User hereby agrees to defend, indemnify and hold harmless Tambulya.com, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon the use of User's actions or inactions, including but not limited to any warranties, representations or undertakings or in relation to the non-fulfillment of any of its obligations under this Agreement or arising out of the User's infringement of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights.

This clause shall survive the expiry or termination of this Agreement.

Trade Marks

Consim Info is the sole owner of the mark Tambulya.com, Bharatmatrimony.com. These trade marks shall not be used in any manner whatsoever with any other products or services that is not that of Tambulya.com.

Applicable law

This site is created and controlled by tambulya.com. The laws of India shall apply and courts in Chennai shall have jurisdiction in respect of all the terms, conditions and disclaimers.

Force Majeure

Tambulya.com shall have no liability to the user for any interruption or delay, to access the Site irrespective of the cause

Entire Agreement

This Terms of Service constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. The clauses as above shall survive the termination or expiry of this agreement.


Damaged/defective goods must be returned in original packaging in order to receive a full refund. Shipment charges incurred by the customer during return of products, if any, will be borne by Tambulya.


For international shipments, the customer will have to pay an additional charge if any such charge is levied by the customs department in the country of delivery.